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GET
This endpoint retrieves a paginated list of annotations with optional filters. It supports:
  • Filtering by agent, sentiment, conversation, message, or status
  • Cursor-based pagination (20 items per page)
  • Public agent access (no authentication required for public agents)
  • Optimized response with minimal includes for performance
Authentication is optional. If no session is provided, you must include a messageId or agentId query parameter referencing a public agent to resolve the organization.

Query Parameters

string
Filter annotations by agent ID (CUID format). Also used to resolve organization for public agents when no session is provided.
string
Filter annotations by sentiment. Valid values: good, bad (case-insensitive).
string
Filter annotations by conversation ID (CUID format).
string
Filter annotations by message ID (CUID format). Also used to resolve organization for public agents when no session is provided.
string
Filter annotations by status. Valid values depend on your organization’s configuration.
string
Cursor for pagination. Use the id of the last item from the previous page to fetch the next page.

Response

The response is an array of annotation objects (up to 20 items per page).
string
Unique identifier of the annotation (CUID format).
string
ID of the message this annotation refers to.
string
ID of the conversation this annotation belongs to.
string
ID of the agent associated with this annotation.
string
ID of the organization the annotation belongs to.
string
Comment or feedback text for the annotation.
string
Sentiment of the annotation (e.g., good, bad).
string
Current status of the annotation.
string
ID of the user who created the annotation.
string
ISO 8601 timestamp of when the annotation was created.
string
ISO 8601 timestamp of when the annotation was last updated.
object
Information about the user who created the annotation (minimal includes for performance).
array
Tags associated with the annotation.
This endpoint returns minimal data for performance. For full annotation details including complete conversation context, use the Get Annotation endpoint.

Error Responses